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Richard came out to service a sluggish air conditioner. He arrived same day as the call, was very courteous and helpful, checked it all out and got things properly cooling again. A week later we called to have help with a custom vent in a remodel project. Richard once again promptly came, measured and returned a couple of days later with a custom sized vent that fit perfectly! Needless to say we LOVE Richard and White Bear Heating and Cooling.
On January 31st when it was so cold our furnace stopped working. i’m at home going thru chemo treatments and really needed to stay home and stay warm. Richard showed up promptly and was very kind and took care of our furnace. He was able to return later that night and we so appreciated that.
Tye came out today and fixed our blower motor on our furnace. Tye is top notch, very friendly, personable, and fair. Great work and would recommend WBL heating and cooling to everyone.
Troy came out this morning to clean our ducts out and he’s still here! They were filthy and it’s likely they weren’t done in 50 years. He is professional, courteous and knowledgeable and a genuine pleasure to have around. Thanks for doing this! …probably not the most fun job in your line of expertise.
Just had my central air conditioning unit replaced. Your guys do a great job and prices are competitive, and lower than most. I wanted to use a local company and I’m glad I did. Great service, answered all my questions, and also knowledgeable and friendly! Fun talking about white bear hockey etc! I also had my furnace replaced in the dead of winter when my 30 year old furnace died. In that case you guys squeezed me in to an already hectic schedule and lent me a heater! Honestly, great service doesn’t typically exist like this anymore. Your team genuinely takes pride in themselves and their work. Thank you! Would recommend you to anyone
My new go to HVAC company! AC went out, said they’d be here between 3-5, were here at 2:50 and fifteen minutes later my central air was back on. Prompt, personable and reasonably priced. Shout out to Richard for his great customer service! Thanks and word out to the community- Go Local!!!!!
This company rescued our family when our old furnace needed to be replaced. Our profoundly handicapped daughter was cold and distressed. They came to do the installation in the evening after they had already had a long day. Everyone who came was competent, pleasant and professional; and their price was extremely reasonable. When their was an adjustment needed the next day, Tye came quickly and spent a long time trying to get things just right. We are really grateful to them and would highly recommend them to all. We are so glad that we have found such a wonderful company for our heating and cooling needs!